Menchie’s thrives by creating a welcoming environment for all guests
What goes into building a great self-serve frozen yogurt franchise?
The frozen yogurt has to be really good, of course. That’s why we have a trained culinarian, Laura Baldwin, sourcing our ingredients and inventing new flavors that are sure to make guests smile. As a result, Menchie’s has more than 100 flavors in its portfolio, ensuring there is something for everyone.
Part of what makes Menchie’s welcoming is the attention we pay to our guest’s food needs. Almost everything on the menu is gluten-free, with the exception of cake- and cookie-flavored yogurts. We also offer nonfat, low carb, no sugar added, vegan and kosher options.
While offering high-quality frozen yogurt and fresh toppings is one of our top priorities, Menchie’s is also focused on providing a guest experience that is flawlessly fun. We often say we’re not only in the frozen yogurt business; we’re in the business of making people smile.
We want guests to know that they can come into one of our stores, be greeted by a smiling team member, and then relax with friends and family as they enjoy their Menchie’s mixes. We want the time guests spends in our stores to be so valuable that they come back more frequently, and building that loyalty requires providing a flawless guest experience and unlimited smiles.
We make guests feel welcome in other ways, too. Kids receive a toy with each visit, and our Sweet Friend-shaped spoons are reusable and dish washer safe. Many of our guests take their Menchie’s spoons home with them as souvenirs.
Our stores are bright and cheerful, with comfortable seating that turns Menchie’s into an extension of the family room. Kids absolutely love our brand – and parents, teenagers, young adults and seniors have plenty to enjoy, too.
That’s what a great guest experience is all about: Everything – from the yogurt and toppings to the unparalleled in-store experience and the guest care – makes people smile.
Come see for yourself. You can find your nearest Menchie’s location here. The difference of Menchie’s and any other frozen yogurt shop is pretty obvious. It’s why guests love us, and it’s why we’ve become the largest self-serve frozen yogurt franchise in the world, and as many people say, the friendliest place on Earth.
Curious about opening your own Menchie’s? Fill out our request information form and start a conversation with us. We guarantee it will make you smile!