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3 Ways the Guest Experience at Menchie’s Frozen Yogurt Franchise Trumps the Competition

Posted 11/25/2014

Menchie’s family-friendly customer service, positive vibes make it much more than a place to buy a frozen yogurt treat

Menchie’s Frozen Yogurt Franchise shares smiles with guests of all ages around the globe. We were ranked among Entrepreneur’s Top 500 Franchises in 2014.

Menchie’s Frozen Yogurt Franchise shares smiles with guests of all ages around the globe. We were ranked among Entrepreneur’s Top 500 Franchises in 2014.

Menchie’s frozen yogurt franchise is designed to be one of the friendliest places on earth. Every single Menchie’s store is a friendly, colorful, inviting place where guests feel free to hang out, take a break, celebrate and smile. Everyone is welcome — family, friends, business colleagues, sports teams, church groups and more.

Here are three specific ways the overall Menchie’s experience is unique in the frozen yogurt franchise industry.

We keep the whole family happy

Moms and dads may take their little ones to the coffee house, but not a lot of coffee houses are going to encourage them to stick around. At Menchie’s, kids know instinctively that this is their place. We understand that if you make the kids happy, you make Mom and Dad happy. And everyone will keep coming back. It is a big part of the reason Menchie’s is emerging as the leader in the crowded frozen yogurt franchise category, and why we are the fastest-growing brand there is. We understand our guests, and we will not rest until we make every one of them smile.

Every Menchie’s has a big chalkboard and colored chalk where kids can write their names, draw pictures of their families or doodle to their heart’s content. They’re not going to be shushed by some guy with a laptop. Appearances from Menchie, our always-cheerful mascot, and his Sweet Friends, who represent the United Flavors of Yumm (UFY) are a sheer delight for the kids.

A positive company culture from top to bottom

With so many toppings to choose from, guests can count on a fun experience at Menchie’s Frozen Yogurt Franchise.

With so many toppings to choose from, guests can count on a fun experience at Menchie’s Frozen Yogurt Franchise.

It’s one thing for a company to say it values customer service. After all, it sounds good on paper. At Menchie’s we’ve made sure spreading love and good will permeates every aspect of our company culture. From the top tier to the trenches with shift and store leaders, we do right by people. We believe in our product, in each other and in the basic goodness of the world. We believe in giving back and in being there for people. At Menchie’s we treat our customers and employees with respect and kindness because we believe it’s the right thing to do. And that’s something guests can feel the minute they walk into a Menchie’s location.

Our stores are shining lights in the community

Our guests become much more than guests; they become family. Menchie’s stores become more than a place to buy a frozen yogurt treat. They blossom into neighborhood centers where families and friends gather for conversation and fun. They’re fun places for birthday parties or a celebration after a middle school band concert or soccer game. Furthermore, our franchisees are active and engaged within their communities, and they are always looking for new ways to create smiles. From discounts given at halftime contests at local sporting events to sponsoring a local athletic team, our franchisees give back. In fact, every year more than 500 local organizations receive support through the efforts of our local stores.

Learn more about Menchie’s frozen yogurt franchise

If you think Menchie’s could be the franchise opportunity you’ve been looking for, we urge you to explore our brand. We have more than 400 franchises around the world, and we are continuing to expand. If you love making people smile and have a passion for entrepreneurship, you may be right for us. Our candidates need liquid assets of at least $100,000 and a minimum net worth of $320,000.

For more information about starting a Menchie’s frozen yogurt franchise, please read our research pages at www.menchiesfranchise.com. You can also check out the latest news, including reviews from our store owners, on our blog. To start a conversation, fill out this form to request more information about owning your own franchise, or call us at 818-708-0316. We look forward to hearing from you!

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