Learn from Menchie’s Franchise Owners

Menchie’s franchise owners share a few common traits: They’re outgoing, they love people and they love getting involved in their communities. We asked some of them about their experiences with Menchie’s.

Richard Ryan (owner of two stores with his son in Allentown, PA):

What do you like about the job?
I think it has come down to the fact that Menchie’s is a very happy place. That’s really what our mission is — to try to make people smile. People have fun there; they enjoy going there. Like any other business, it has its challenges. By and large, it’s the first job in my life I’m actually excited to wake up in the morning and anxious to get here.

What kind of person do you think would enjoy owning a Menchie’s franchise?
You’ve got to have some kind of entrepreneurial streak running through you. Also, somebody who really wants to be involved in the community. You have to be somewhat outgoing and you have to be good at selling — selling yourself, selling the company, selling the Menchie’s brand. I think also you need some good business skills. My marketing background has really helped us. I also have a strong financial background. It’s a little easier than if I was a doctor or landscaper or something totally different.

Vijay Vaswani (owner of three stores with his wife in El Paso TX, and Menchie’s Franchisee of the Year in 2012):

What sets Menchie’s apart?
They have the best quality product, and they want to deliver an experience. Other franchises want you in and out; they want to sell you yogurt and kick you out of their stores, basically. Not Menchie’s. That’s where we lined up, personality-wise, and we thought it was a good fit for us.

What do you like about the job?
I think it’s the work culture that really attracted me to Menchie’s. We’ve put together teams between the two stores, and now you get to lead your teams, set a good example and be a good mentor. I just turned 35, and now we have another generation of kids we’re leading from ages 16 to 24. We want to prepare them and see how they can become successful in the future as well. So we’re big on our team. We want to set up for the best experience possible.

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